The reason is of course, that viber calls and texts are so frustrating to use, uh hum, to try to use. Yes, when the calls do work, they are magical and probably sound better than being in the same room. But why do the texts take 4 or 6 minutes to reach and calls just don’t work.
Viber, please focus on the following software changes:
– text messages that work instantly... Just like WhatsApp
– feature where u choose a person u want to talk to, and Viber calls that person and connects you WHEN the network is good enough on both sides
– address book management, simplify it... A button that says “import and sync from address book” would be nice (auto syncing is not working well on my phone)
– perhaps during a call, a button to send photo shot, which only sends a photo. Basically video calling, that gracefully degrades video to just intermittently sending pictures while allowing audio.
Thanks, all of you free communication apps out there!